WRITING COMPLAINTS

One of the writing formats you need to be familiar with is complaints.
1. The following information and practice will help you improve your command of such type of writing and the language and style associated to it:
A. On this website there's a complete tutorial on how to write complaint letters, including samples. You can even see it as a slideshow. 
B. This is a guide from a book that, starting from a practical example, analises the layout, language and register. It includes an exercise on linking words. Click here to download it: Writing a formal letter of complaint.
C. This is a list of the differences between formal and informal language that you will find useful.Click here:

Formal and informal speech and writing

2. Finally, this is a task assignment to put what you have learnt into practice.Click here to download the task sheet. Once you have written your complaint email, send it to me for correction.